Terms & Conditions

                                                                                                            

Terms and Conditions
Last Updated: 18-04-2025

Welcome to House of Sarita ("we", "our", "us"). These Terms and Conditions govern your use of our website www.houseofsarita.com (the "Site") and the purchase of our products and services. By accessing or using the Site, you agree to be bound by these Terms.

1. General

By using this website, you agree to comply with and be bound by the following terms and conditions of use. These terms may be updated from time to time without notice. It is your responsibility to check this page periodically for changes.

2. Products and Services

We offer:

  • Customized women’s garments

  • Ready-made garments

  • Pattern-making and sewing tools

All products are subject to availability, and we reserve the right to discontinue any product at any time.

3. Customization Policy

For customized garments:

  • Accurate measurements and specifications must be provided by the customer.

  • Once an order is placed and confirmed, customization details cannot be changed.

  • Customized products are non-returnable and non-refundable unless there is a defect in the product.

4. Order Acceptance and Cancellation
  • All orders are subject to acceptance and availability.

  • We reserve the right to cancel any order for any reason, including but not limited to pricing errors, stock unavailability, or suspicion of fraudulent activity.

5. Pricing and Payment
  • All prices are listed in  INR and are subject to change without notice.

  • We accept payments via secure online payment gateways.

  • Full payment must be made before the order is processed.

6. Shipping and Delivery
  • Delivery times may vary based on your location and the product type.

  • Estimated delivery dates are only estimates and not guaranteed.

  • We are not responsible for delays caused by third-party courier services.

7. Returns and Refunds
  • Ready-made garments and tools may be eligible for return within 7 days of delivery if unused and in original packaging.

  • Customized products are not eligible for return unless defective.

  • Refunds will be processed to the original payment method after inspection of the returned item.

8. Intellectual Property

All content on this Site, including text, graphics, logos, images, and software, is the property of House of Sarita and is protected by applicable intellectual property laws.

9. User Conduct

You agree not to:

  • Use the site for any unlawful purpose

  • Violate any applicable laws or regulations

  • Infringe on our intellectual property or that of others

10. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages that result from the use of, or inability to use, our Site or products.

11. Privacy Policy

Your use of the Site is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.

12. Governing Law

These terms shall be governed by and construed in accordance with the laws of India Bengaluru, without regard to its conflict of law principles.

13. Contact Information

For any questions about these Terms, you may contact us at:
 Email: houseofsarita@gmail.com
 Phone: 89997 58239